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Citizen’s Charter

OFFICE OF THE MUNICIPAL CIVIL REGISTRAR

I. REGISTRATION OF BIRTH CERTIFICATE, MARRIAGE CERTIFICATE AND DEATH CERTIFICATE

 A. ABOUT THE SERVICE

A Certificate of Live Birth is accomplished to establish the identity of a person. In the same manner, a Certificate of Marriage is a document to prove a married status of an individual. The Certificate of Death proves, on the other hand the termination of an individual’s temporal existence.

B. WHO MAY AVAIL?

As a general rule, “the place of occurrence is the place of registration” hence, any person who was born, married and died in the jurisdiction of the Municipality of Moncada may register his/her/their COLB and COM in this office. Certificate of Death may be registered by the immediate family or any representative that is believed to know the deceased person.

 C. REQUIREMENTS

Duly accomplished COLB, COM, COD

For Late Registration of Birth Certificate:

PSA negative Result

Affidavit of Late Registration

At least two of the following documents

Baptismal certificate if applicable

School records if applicable

Voter’s affidavit/certification if applicable

Marriage contract if married

Additional requirements for illegitimate children:

a.

If child is illegitimate and was born after March 14, 1988 and is 0-6 years old:

Affidavit of Acknowledgement of Paternity executed by the father

Affidavit to use the surname of the father executed by the mother

b.

If child is illegitimate and was born after March 14, 1988 and is 7-17 years old:

Affidavit of Acknowledgement of Paternity executed by the father

Affidavit to use the surname of the father executed by the child

Sworn attestation by the mother

c.

If child is illegitimate and was born after March 14, 1988 and is 18 years old and above:

Affidavit of Acknowledgement of Paternity executed by the father

Affidavit to use the surname of the father executed by the child

D. FEES

Php 200.00 for COLB

Php 100.00 for COM

For Late Registration of Birth and Marriage Certificate:

Php 10.00/year plus 200.00

For Death Certificate

Php 25.00 for Burial fee

Php 25.00 for Miscellaneous Fee

Php 105.00 for Rental of Lot (for public cemetery)

Php 100.00 for Exhumation Fee

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 am to 5:00 pm

NO NOONBREAK

 F. HOW TO AVAIL THE SERVICE?

Step Applicant/Client Service Provider Duration of Activity Person in Charge Charges/fees Forms
1 Submit duly accomplished COLB/COM/COD with supporting docs Review submitted documents and issue order of payment 2 minutes Administrative assistant None Form 102-Birth Form 97 – Marriage Form Death
2 Pay Fees Accept payment and Issue Official Receipt 2 minutes Revenue Collection Clerk PHP 200.00 for COLB &  PHP  100.00 COM Accountable Form 51-C
3 Present official Receipt Register in the book of registry 5 minutes Registration Officer/ administrative Assistant/ MCR None None
4 Check entries and Sign COLB/COM/COD Sign, seal and Assign Registry Number 2 minutes Registration Officer/MCR None None
5 Claim original copy of COLB/COM/COD Release original copy of COLB/COM/COD 1 minute Administrative assistant None None
End of Transaction: 12 minutes

II. ISSUANCE OF TRANSCRIPTION/CERTIFICATION OF BIRTHS, DEATHS AND MARRIAGE DOCUMENT

 A. ABOUT THE SERVICE

A transcription is issued to a client requesting for his/her registered document/s in the MCRO of Moncada. When a record is not available or destroyed by war, a certification is issued.

B. WHO MAY AVAIL?

Any person who was born, married and died within the jurisdiction of the municipality of Moncada is believed to be registered in this office; therefore, he/she is entitled to ask for a transcription or certification of the registered document.

C. REQUIREMENTS

For transcription/certification of Birth record:

  • Name of the Child
  • Birthdate
  • Parents

For transcription/certification of Marriage record:

  • Name of Husband and Wife
  • Date of Marriage

For transcription/certification of Marriage record:

  • Name of the Deceased Person
  • Date of Death

D. FEES

Php 150.00 for Transcription of Record

Php 100.00 for Certification

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 am to 5:00 pm

NO NOONBREAK

F. HOW TO AVAIL THE SERVICE?  

Step Applicant/ Client Service Provider Duration of Activity Person in Charge Charges/ fees Forms
1 Get  transaction number Call number and issue a request slip & conduct brief interview 5 minutes Administrative Assistant None None
2 Submit the accomplished request slip -Accept and search encoded record in the Register of Births, Marriage and Deaths.   -Issue order of payment. 3 minutes Administrative Assistant None Form 1A, 1B,1C, 2A,2B.2C,3A,3B,3C
3 Pay the corresponding amount at the Treasury Office Process payment and issue Official Receipt 2 minutes Revenue Collection Clerk Php 150.00 for transcription Php 100.00 for certification Accountable Form 51-C
4 Present the Official Receipt Verify the OR and attach the same to the Transcription/Certification 1 minute Registration Officer/MCR None None
5 Claim the requested Transcription/Certification -Sign, seal and release the Transcription/Certification   -Release requested document 1 minute Administrative Assistant None None
End of Transaction: 12 minutes
 

III. SUPPLEMENTAL REPORT FOR BIRTH, DEATH AND MARRIAGE

 A. ABOUT THE SERVICE

A supplemental report is prepared to supply information that was unintentionally omitted in the COLB, COM, COD, COFD when the record was registered.

The supplemental report shall not be used in any manner to change or to correct any entry which was previously entered in the civil register, or to circumvent the provision of Article 412 of the Civil Code of the Philippines which prohibits any change or correction of an entry in the civil register without judicial order.

B. WHO MAY FILE:

  • Owner of the record
  • Owner’s spouse
  • Children
  • Parents
  • Brothers
  • Sisters
  • Other person duly authorized by law or by the owner of the document sought to be corrected

C. REQUIREMENTS:

  1. Supplemental Affidavit
  2. Baptismal Certificate
  3. Other supporting documents for the missing entry/ies, if applicable
  4. PSA copy of COLB/COM/COD

D. FEES

Php 250.00

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 am to 5:00 pm

NO NOONBREAK

F. HOW TO AVAIL THE SERVICE?

Step Applicant/ Client Service Provider Duration of Activity Person in Charge Charges/ fees Forms
1 Submit complete requirements Accept and review Affidavit of Supplemental Report and compare its contents with the COLB/COD/COFD/COM to be supplemented and issue order of payment. 2 minutes Administrative Assistant None None
2 Pay Fees Accept payment and Issue Official Receipt 3 minutes Revenue Collection Clerk Php 250.00 Accountable Form 51-C
3 Present Official Receipt Prepare the supplemental report, put remarks/ annotations in the Civil Registry document. 10 minutes Registration Officer/ Administrative Assistant/ MCR None None
4 Check entries and Sign COLB Sign and seal accomplished supplemental report in the civil registry document 2 minutes Registration Officer/MCR None None
5 Claim the owner’s copy of the supplemental report Release owner’s copy of supplemental report and give instructions on what to do next 1 minute Administrative Assistant None None
End of Transaction: 18 minutes
 

IV. LEGITIMATION BY SUBSEQUENT MARRIAGE OF PARENTS

 A. ABOUT THE SERVICE

Legitimation is a remedy by means of which those who in fact were not born in wedlock and should, therefore, be considered illegitimate, are, by fiction, considered legitimate, it being supposed that they were born when their parents were already validly married. (1 Manresa 550, as cited on p. 251, Handbook on Family Code of the Philippines, Alicia V. Sempio-Diy).

Only children conceived and born outside of wedlock of parents who at the time of the conception of the former, were not disqualified by any impediments to marry each other, may be legitimated. (Art. 177, Family Code)

Legitimation of children by subsequent marriage of parents shall be recorded in the civil registry office of the place where the birth was recorded.

B. WHO MAY FILE

  • Parents

C. REQUIREMENTS

  1. Affidavit of Legitimation duly executed by the parents of the child to be legitimated.
  2. PSA Copy of the COLB of the child to be legitimated
  3. Certificate of Marriage of Parents
  4. Advisory on Marriages of the parents/CENOMAR
  5. Cedula/Community Tax Certificate
  6. Death Certificate (If the mother or father is deceased)

D. FEES

Php 250.00

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 am to 5:00 pm

NO NOONBREAK

F. HOW TO AVAIL THE SERVICE?

Step Applicant/Client Service Provider Duration of Activity Person in Charge Charges/ fees Forms
1 Submit complete requirements Accept and review Affidavit of Legitimation and other requirements submitted and issue order of payment 3 minutes Administrative Assistant None None
2 Pay Fees Accept payment and Issue Official Receipt 2 minutes Revenue Collection Clerk PHP 250.00 Accountable Form 51-C
3 Present Official Receipt Proceed with the registration of the document in the Register of Legal Instruments.   Prepare Certificate of Deed of Legitimation and place remarks / annotations in the civil registry document. 15 minutes Registration Officer/ Administrative Assistant/ MCR None None
4 Check documents and sign on the Legal Instrument that was registered Sign and seal accomplished documents. 3 minutes Registration Officer/MCR None None
5 Claim the owner’s copy of the legitimation documents Release owner’s copy of the legitimation documents and give instructions on what to do next 1 minute Administrative Assistant None None
End of Transaction: 24 minutes
 

V. APPLICATION FOR MARRIAGE LICENSE

 A. ABOUT THE SERVICE

All couples of legal age intending to get married must apply for marriage license at the Local Civil Registry Office. A Marriage license is valid in any part of the Philippines for a period of 120 days from the date of issue.

B. WHO MAY FILE

  • Both contracting parties

C. REQUIREMENTS

FOR APPLICANTS 25 YEARS OLD AND ABOVE

  1. Accomplished Application for Marriage License Form by the applicants
  2. Birth/Baptismal Certificates
  3. Attend Family Planning Seminar (ONCE ONLY) at DSWD. Schedule is every Wednesday at 8:00 AM to 5:00 PM
  4. Certificate of No Marriage Record (CENOMAR) issued by PSA
  5. Community Tax Certificate (Cedula)
  6. Death Certificate (If widow or widower)

FOR APPLICANTS 18 TO 24 YEARS OLD

  1. Accomplished Application for Marriage License Form by the applicants
  2. Consent of Parents/Advice of Parents Sought
  3. Birth/ Baptismal Certificates
  4. Attend Family Planning Seminar/Marriage Counseling (ONCE ONLY) at DSWD. Schedule is every Wednesday at 8:00 AM to 5:00PM
  5. Certificate of No Marriage Record (CENOMAR) issued by PSA
  6. Community Tax Certificate (Cedula)

Additional Requirements FOR FOREIGN APPLICANTS

  1. Submit Certificate of No Legal Impediment to Contract Marriage/ Legal Capacity secured from the concerned Embassy in the Philippines
  2. Certificate of Divorce/ Divorce Papers if Divorced

For Applicants Whose Marriage Has Been Previously Annulled

  1. Submit CTC of Court Decree re: Declaration of Nullity of Marriage
  2. CTC of Certificate of Marriage with annotation (PSA or LCR Copy)

FOR WIDOW/ WIDOWER APPLICANTS

  1. Certificate of Death of Husband / Wife

D. FEES

          Php 450.00 plus 2.00 for License

Php 250.00 for Pre-Marriage Counseling

Php 300.00 for the solemnization fee (for civil wedding)

-OR- No Solemnization Fee (for church wedding)

Php 100.00 for Miscellaneous Fee

 E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 am to 5:00 pm

NO NOONBREAK

F. HOW TO AVAIL THE SERVICE?

Applicant/Client Service Provider Duration of Activity Person in Charge Charges/fees Forms
1 Submit complete requirements Review requirements and interview contracting parties and issue order of payment. 4 minutes Administrative Assistant None None
2 Pay Fees Accept payment and Issue Official Receipt 2 minutes Revenue Collection Clerk Church Wedding – Php 800.00 & Civil Wedding Php 1,100.00 Accountable Form 51-C
3 Present Official Receipt Prepare and accomplish Application for Marriage License form and other forms needed. 10 minutes Registration Officer/ Administrative Assistant/ MCR None None
4 Check entries and sign Application for Marriage License Sign and seal accomplished documents. 3 minutes Registration Officer/MCR None None
5 Claim the owner’s copy of the Application for Marriage License Release owner’s copy of the Application for Marriage License and give instructions on what to do next (Advice applicants to return to secure their marriage license on the 11th day from the date of submission to comply with the 10day posting period.) 1 minute Administrative Assistant None None
End of Transaction: 20 minutes

MUNICIPAL TREASURER'S OFFICE

I. SECURING COMMUNITY TAX CERTIFICATE (CEDULA)

 A. ABOUT THE SERVICE

A Community tax Certificate (CTC) is a basic document acquired by any individual or citizen at least 18 years of age and above or juridical being for identifying himself and his residence which can be used for legal transaction.

B. WHO MAY AVAIL THE SERVICE?

Any natural person at age 18 and above

 C. REQUIREMENTS

For Individuals – previous CTC/Information Sheet

For Corporation – Gross Receipts

 D. FEES

For individuals – Basic Php 5.00 + 1.00 per 1, 000.00 (Employed, Unemployed)

For Corporation (Business Permit)

New – Basic Php 500.00

Renewal – Basic Php 500.00 + 2.00 per 5,000.00 (Gross Sales)

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 am to 5:00 pm

NO NOONBREAK

F. HOW TO AVAIL THE SERVICE?

Step Applicant/ Client Service provider Duration of activity Person in charge Fees & charges Form
1 Submit information sheet to the Person-in-Charge Encode and Print CTC 3 minutes RCC II/Clerk/ LTOO I For Individuals Basic P5.00 + 1.00 per 1,000.00 For Corporation BASIC P500.00 + (Gross Sales x 2.00)/ 5,000.00     None    
END OF TRANSACTION: 3 MINUTES

II. PAYMENT OF REAL PROPERTY TAX

 A. ABOUT THE SERVICE

This service caters the land owners and property owners in the municipality. Said service covers the declared taxable land area as well as the assessment of buildings, houses, etc.

B. WHO MAY AVAIL THE SERVICE?

All individuals/clients that own Real Property within the municipality

 C. REQUIREMENTS

Latest Tax Receipts

Tax Declaration

D. FEES

1% of Assessed Value – BASIC

1% of Assessed Value – SEF

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 am to 5:00 pm

NO NOONBREAK

 F. HOW TO AVAIL THE SERVICE?

Step Applicant/ Client Service provider Duration of activity Person in charge Fees & charges Form
1 Present latest tax receipts/tax declaration Assess payment 2 minutes RCC II/ Clerk None None
2 Pay fees Accept payment and issue Official Receipt 5 minutes RCC II / Clerk 1% of Assessed Value –BASIC 1% of Assessed Value –SEF None
END OF TRANSACTION: 7 MINUTES

III. ISSUANCE OF MAYOR’S PERMIT ON BUSINESS

 A. ABOUT THE SERVICE

One of the municipality’s lifeblood in terms of revenues. Mayor’s Permit on business are availed by businessman (be it small or big ones) who do trade in the municipality. Said permit must be availed every January of the year to avoid the 25% penalty on the tax.

 B. WHO MAY AVAIL THE SERVICE?

  • Entrepreneurs/Business Organizations who wish to put up business in the municipality
  • Registered Business Taxpayers (e.g. Market Vendors, Sari-Sari Store Owners)

 C. REQUIREMENTS

  1. Required documents for:

SINGLE PROPRIETORSHIP – Department of Trade and Industry (DTI) Registration

CORPORATION/PARTNERSHIP – Securities and Exchange Commission (SEC)   Registration Articles of Incorporation

COOPERATIVE – Cooperative Development Authority (CDA) Registration

  1. Community Tax Certificate (Cedula)
  2. Barangay Certification/Barangay Business Permit
  3. If place of Business is rented – Leasehold Contract (Photocopy)
  4. Occupancy Permit for New Buildings/ Building Improvement
  5. SSS Clearance
  6. Financial Statement/Gross Receipts (For Business Renewals)

Additional Requirements:

Gasoline Station/Junkshop/Poultry/Piggery –Social Acceptability/MPDC Requirements

Drugstore – License to Operate from BFAD

Rice Retailing – License to Operate from NFA

D. FEES

Municipal License -based on declared Gross Receipts

Mayor’s Permit –based on declared Capital Investment

Regular Fees plus Computer Fee of Php 70.00

  • Php 1,950.00 for Small Scale Business
  • Php 3,150.00 for Large Scale Business
  • Php 1,000.00 for Sari-Sari Store
  • Php 1,500.00 for Junkshop, Eatery, Piso Net

Penalty – 25% on license after January 31

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 am to 5:00 pm

NO NOONBREAK

F. HOW TO AVAIL THE SERVICE?

STEP APPLICANT/ CLIENT SERVICE PROVIDER DURATION OF ACTIVITY PERSON IN CHARGE FEES & CHARGES FORM
1 Submit duly accomplished form with requirements Evaluate requirements and assess payment 5 minutes BPLO / Admin. Aide VI None Unified application Form for Business
2 Pay amount due Accept payment and issue official receipt.   Process and Release of Mayor’s Permit     15 minutes BPLO / Admin. Aide VI Municipal License -based on declared Gross Receipts Mayor’s Permit –based on declared Capital Investment Regular Fees plus Computer Fee of Php 70.00 • Php 1,950.00 for Small Scale Business • Php 3,150.00 for Large Scale Business • Php 1,000.00 for Sari-Sari Store • Php 1,500.00 for Junkshop, Eatery, Piso Net Penalty – 25% on license after January 31 None
END OF TRANSACTION: 20 MINUTES

MUNICIPAL HEALTH OFFICE

I. CONSULTATION

 A. ABOUT THE SERVICE

Patient comes in for free diagnosis management and treatment of common diseases.

B. WHO MAY AVAIL THE SERVICE?

Any resident individual of the Municipality of Moncada

C. REQUIREMENTS:

Personal appearance of the patient.

Philhealth I.D. if available.

Laboratory Result if applicable.

 D. FEES

None

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:30 am to 5:00 pm

F. HOW TO AVAIL THE SERVICE?

Step Applicant/ client Service provided Duration of activity Person in charge Fees & Charges Forms
1 Get queue number. -Take medical history      ( present and past medical histories) -Take Vital Signs           ( Blood Pressure, Weight, Temperature) 5 mins. RHM / NDP None None
2 Proceed to Doctor’s Office / Nurse (consultation room) -Conduct Physical Examination -Conduct Diagnosis -Provide Treatment And Prescription 15 mins MHO/NURSE None None
END OF TRANSACTION: 20 MINUTES

II. LABORATORY SERVICES

A. ABOUT THE SERVICE

The following services are offered:

  1. Urinalysis
  2. Fecalysis
  3. CBC
  4. Platelet count
  5. Blood typing
  6. FBS
  7. Pregnancy Test
  8. HIV Test
  9. Syphilis Test

 B. WHO MAY AVAIL THE SERVICE?

All clients who has referral or request from their Doctor’s, those who are applying for medical and health certificate and those walk in who seek laboratory services.

C. REQUIREMENTS:

  1. Physician’s / Health worker request/s
  2. Official Receipt from the Treasurer Office.

 D. FEES

Urinalysis 70
Fecalysis 70
CBC 200
Platelet count 100
Blood typing 100
FBS 100
Pregnancy Test 100
HIV Test Free
Syphilis Test Free

E. AVAILABILITY OF THE SERVICE

Monday – Friday

8:30 am – 5:00 pm

Except: Tuesday and Friday Afternoon (TB DOTS)

F. HOW TO AVAIL THE SERVICE?

Steps Applicant/client Service provided Duration of activity Person in charge Fees & Charges Forms
1 Present referral or request from the Physician Evaluate and advise client to proceed to Treasurer’s Office for payment 5 mins. Med. Tech. None None
2 Payment of fee to Treasurer’s Office Issue Official Receipt 5 mins Treasurer’s Office Clerk Urinalysis = 70.00 Fecalysis = 70.00 CBC = 200.00 Platelet count = 100.00 Blood typing = 100.00 FBS = 100.00 Pregnancy Test = 100.00 HIV Test = Free Syphilis Test = Free None
3 Submit Official Receipt Get the receipt and ask for patient’s information.   Instruct Client to submit specimen of their desired laboratory services 5 min Med. Tech. None None
4 Submit the specimen Receive and process the specimen 30 mins Med. Tech. None None
5 Claim the result of the laboratory test Release the result 5 mins. Med. Tech None Result Form
END OF TRANSACTION: 50 MINUTES

III. DIAGNOSTIC PURPOSES

A.ABOUT THE SERVICE

X-ray service offered for diagnostic purpose.

B.WHO MAY AVAIL THE SERVICE?

All patients who seek X-Ray services.

C. REQUIREMENTS:

Official Receipt

D. FEES

Chest X-ray 220.00 (Regular)
176.00 for Senior Citizen and PWD Discount
Extremities 330.00 (Regular)
264.00 for Senior Citizen and PWD Discount
Skull 385.00 (Regular)
308.00 for Senior Citizen and PWD Discount
Lumbo Sakral 490.00 (Regular)
392.00 for Senior Citizen and PWD Discount

E. AVAILABILITY OF THE SERVICE

Monday – Friday

8:30 am – 5:00 pm

F. HOW TO AVAIL THE SERVICE?

Steps Applicant/client Service provided Duration of activity Person in charge Fees & Charges Forms
1 Get queue number from the X-Ray clinic for evaluation Evaluate and advise client to proceed to the Treasurer’s Office for payment   3 mins Med. Equip. Tech. None None
2 Payment of fee Issue Official Receipt   5 mins Treasurer’s Office Clerk Chest X-Ray- Php 220.00 Extreminities- Php 330.00 Skull- Php 385.00 Lumbo Sakral- Php 490.00 Official Receipt
3 Present Official Receipt and wait for the number to be called Get the receipt and record the information. Advise client to wait for his/her queue number to be called   3 mins Med. Equip. Tech. None None
4 Undergo X-Ray procedure Conduct X-Ray Procedure 9 mins Med. Equip. Tech. None Prescription Form
END OF TRANSACTION: 20 MINUTES

IV. FOR DENTAL SERVICES

A. ABOUT THE SERVICE

The following services are offered:

  1. Dental Check-up
  2. Tooth Extraction

B. WHO CAN AVAIL THE SERVICE

All patients who seek dental services.

C. REQUIREMENTS

  1. Official Receipt

D. FEES

Tooth Extraction Php      120.00             Per Tooth
Oral Prophylaxis Php      300.00             Mild Cleaning
Php      500.00             Moderate Cleaning
Php      800.00             Severe Cleaning

E. AVAILABILITY OF THE SERVICE Monday – Friday                                8:30 am – 5:00 pm

F. HOW TO AVAIL THE SERVICE?

Steps Applicant/client Service provided Duration of activity Person in charge Fees & Charges Forms
1 Get queue number for evaluation Evaluate and advise client to proceed at the Treasurer’s Office 3 mins Dentist/ Dental Aide None None
2 Payment of fee Issue official receipt 5 mins Treasurer’s  Office Clerk Php 120.00 None
3 Present Official Receipt and wait for the number to be called Get receipt and record; Advise client to wait 3 mins Dental Aide None None
4 Conduct dental procedure and instruct patient for post-operative care. 30 mins   Dentist None None
END OF TRANSACTION = 41 minutes

V. ISSUANCE OF HEALTH CERTIFICATE

 A. ABOUT THE SERVICE

A Health Certificate is issued by the Municipal Health Officer to all employees of business establishment operating in Moncada, Tarlac in compliance with the provisions of the Code of Sanitation of the Philippines (P.D. 856).

B. WHO MAY AVAIL THE SERVICE?

All clients employed in business establishment, operating in Moncada in compliance with the provisions of the Code of Sanitation of the Philippines (P.D 856).

C. REQUIREMENTS

General requirements include,

Original Copy of:

  1.  Recent Chest X-ray (not more than 6 months).
  2. Recent Stool Examination (not more than 1 month).
  3. Recent Urine Test (not more than 1 week).
  4. Recent Hepa test for Food Handlers (not more than 1 month)
  5. Recent 1 x 1 I.D. picture (2 copies).
  6.  Health Certificate fee (Official Receipt).

D.FEES

Health Certificate Fee (for Local) Php 50.00
Health Certificate Fee (for Abroad) Php  50.00 plus Php 50.00 per page

E. AVAILABILITY OF THE SERVICE

Monday – Friday

8:30 am – 5:00 pm

F. HOW TO AVAIL THE SERVICE?

Steps Applicant/client Service provided Duration of activity Person in charge Fees & Charges Forms
1 Submit duly accomplished application form for health certificate and laboratory results at Sanitation Inspector’s (SI) Office Interview client and instruct client to go at the Doctor’s Office 7 mins S.I. None Application form for health certificate
2 Go to the Doctor’s Office Evaluate lab. Results and conduct physical examination   If client passes: Approve and proceed to step 3 If client fails: For treatment or referral and repeat all steps. Attending Physician will treat the client. 15 mins MHO None None
3 Pay due amount Accept payment and Issue Official Receipt 5 mins Treasurer’s Office Clerk Php 50.00 None
4 Present Official Receipt to S.I. Office and get claim stub ( for the scheduled release of  Health Certificate) Issue claim stub indicating date of release of Health Certificate (except Holidays) Prepare and record the Health Certificate. 7 mins   S.I. None None
5 Claim Health Certificate Sign and Release Health Certificate 1 min S.I None None
END OF TRANSACTION: 35 MINUTES

MUNICIPAL ENGINEER'S OFFICE

I. MAYOR’S PERMIT FOR ELECTRICAL INSTALLATION

A. ABOUT THE SERVICE

Mayor’s Permit for Electrical Installation is required for application of kilowatt hour (KWH) meter in order for them to have their own electric power supply

 B. WHO MAY AVAIL THE SERVICE?

Any individual or consumer who wants to energize their residential houses, commercial buildings and other infrastructure that needs power supply

C. REQUIREMENTS

  1. Application form from TARELCO I
  2. Recent tax receipt
  3. Duly accomplished forms for Mayor’s permit for Electrical Installation.

D. AVAILABILITY OF THE SERVICE

Monday – Friday

8:00 am – 5:00 pm

NO NOONBREAK

E. FEES:

Residential: Php      100.00 per outlet + Inspection Fee of Php 50.00
Commercial: 200.00 per outlet + Inspection Fee of Php. 50.00

F. HOW TO AVAIL THE SERVICE?

Steps Applicant/ Client Service provider Duration of activity Person in charge Charges/ fees Forms
1 Present duly accomplished application form and other requirements Evaluate the presented requirements and fully accomplished application form 3 mins. Clerk None  Duly accomplished form for Mayor’s permit for Electrical Permit
2 Assess payment and issue Order of Payment 1 min. Clerk/Engr. Asst. None None
3 Pay Fees Accept payment and issue OR 5 mins Treasurer’s Office Clerk Based on assessment None
4 Present Official Receipt Prepare & process the Mayor’s Permit 10 mins. Engineering Asst./Clerk and Bldg. Official/Mun. Mayor None Official Receipt
5 Claim Mayor’s Permit Issue Mayor’s Permit 1 min. None None None
End of Transaction = 20 minutes

II. ISSUANCE OF BUILDING PERMIT

A. ABOUT THE SERVICE

A building permit is required (Under National Building Code of  the Philippines) and issued prior to construction, erection or adding unto pre-existing structures and in some cases for major renovations of buildings, houses, roads and other infrastructures.

B. WHO MAY AVAIL THE SERVICE?

Any person that will construct a residential house, commercial and other infrastructure whether new or renovation.

C. REQUIREMENTS

  1. Xerox TCT (2 copies )

In case the applicant is not a register owner of the lot:

– duly notarized copy of the contract of lease

– duly notarized copy of the contract of sale

– duly notarized copy of deed of sale

-Authorization Letter from the lot owner

  1. Xerox Tax Declaration (2 copies)
  2. Xerox Tax Receipt (2 copies)
  3. Six (6) Sets of Plans
  4. Six (6) Copies specifications and Bill of materials
  5. Xerox PTR, PRC ID of Engineer/Architect
  6. All requirements should be fastened and foldered
  7. Locational Clearance
  8. Checklist from the Fire Department (Fire Code)

D. AVAILABILITY OF THE SERVICE

Monday – Friday

8:00 am – 5:00 pm

NO NOONBREAK

E. FEES 

I-A. Residential: Area in Sq.m.
Below 20 Sq.m. 2.00/sq.m.
Above 20 sq.m. to 50 sq.m. 3.40/sq.m.
Above 50 sq.m. to 100 sq.m. 4.80/sq.m.
Above 100 sq.m. to 150 sq.m. 6.00/sq.m.
Above 150 sq.m. 7.20/Sq.m.
Renovation 5.00/sq.m.
I-B. Commercial/Industrial/Institutional 23.00/Sq.m.
II. Electrical FEE
5 kVA or less Php. 200.00
Over 5 kVA to 50 kVA Php. 200.00       +    Php 20.00/kVA
Over 50 kVA to 300 kVA Php. 1,100.00    +           10.00/kVA
Over 300 kVA to 1500 kVA Php. 3,600.00    +             5.00/kVA
Over 1,500 kVA to 6,000 kVA Php. 9,600.00    +             2.50/kVA
Over 6,000 kVA Php. 20,800.00  +            1.25/kVA

NOTE:    Total connected load as shown in the load schedule.

IV. Plumbing

  1. Installation Fees, one (1) Unit composed of one (1) water closet, two (2) floor drains, one (1) lavatory, one (1) sink with ordinary trap, three (3) faucets and one (1) shower head. A partial part thereof shall be charge as thar of the cost of a whole “UNIT” Php. 24.00
  2. Every fixture in excess of one unit.
Each water closet 7.00
Each floor drain 3.00
Each sink 3.00
Each Lavatory 7.00
Each Faucet 2.00
Each shower head 2.00
Inspection Fee 100.00

NOTE: For Commercial/Industrial and other are based on National Building Code Fees

F. HOW TO AVAIL THE SERVICE?

Steps Application/client Service provider Duration of activity Person in charge Charges/ fees Forms
1 Submit duly accomplished Forms & other requirements Accept, check & verify submitted requirements 10 mins Engineering Asst./ Clerk None Application form
Conduct Site Inspection (3 hours)
2 Evaluate additional requirements and assess corresponding fees & issue order of payment 20 mins. Engineering Asst./ Clerk None None
3 Pay Fees Accept payment and issue Official Receipt 5 mins Treasurer’s Office Clerk Based on National Building Code of the Phil. Official Receipt
4 Submit photocopied Official Receipt & present original Official Receipt Prepare & process Building Permit 15 mins Engineering Asst. / Bldg. Official/Mun. Mayor None None
5 Claim Building Permit Release Building Permit 5 mins Engineering Asst./ Clerk None None
End of transaction: 3 hours and 55 mins
(Inspection will be scheduled )

MUNICIPAL ASSESSOR'S OFFICE

I. TRANSFERRING OF TITLE TO NEW TAX DECLARATION

A. ABOUT THE SERVICE

Transfer of Tax Declaration is issued to reflect he name of the current owner for purposes of taxation.

B. WHO MAY AVAIL THE SERVICE?

Any individual who owns real property within the jurisdiction of the Municipality of Moncada.

C. REQUIREMENTS

  1. Photocopy of title
  2. Tax Clearance or Tax Receipt up to the current year
  3. Photocopy of Certification Authorizing Registration “CAR”
  4. Photocopy of OR of Transfer Tax
  5. Photocopy of Deed of Absolute Sale / Deed of Inheritance / Deed of Donation
  6. Photocopy of Deed of Agreement of Subdivision (if subdivided)
  7. Subdivision Plan (if subdivided)
  8. Cedula

D. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 am to 5:00 pm

NO NOONBREAK

E. FEES

Php 50.00 per copy

F. HOW TO AVAIL THE SERVICE?

Step Applicant / client Service provider Duration of activity Person in charge Fees and charges Forms
1 Submit required documents Verify documents 5 mins. Municipal Assessor/Clerk None None
  2 Secure Action Slip / Order of Payment Issue order of payment and action slip   2 mins.   Clerk   None None
  3 Pay Processing Fee Accept payment and Issue Official Receipt   5 mins. Revenue Collection Clerk (MTO) Php 50.00 None
    4     Present Official Receipt -Prepare Tax Declaration (TD) / Certificate of Non-Improvement (CNI) -Record O.R. number     8 mins.     Clerk and Municipal Assessor None Field Appraisal and Assessment Sheet (FAAS)
  5 Claim Documents   Check and release documents   8 mins. Clerk  and Municipal Assessor None None
End of Transaction : 28 minutes

II. SECURING OF CERTIFIED TRUE COPY OF TAX DECLARATION (CTCTD) / CERTIFICATION OF NON-IMPROVEMENT (CNI)

A. ABOUT THE SERVICE

This service is issued in lieu of the original Tax declaration for taxation purposes to real property owner located within the jurisdiction of the Municipality of Moncada.

B. WHO CAN AVAIL OF THE SERVICE

Any person who owns real property within the jurisdiction of the Municipality of Moncada.

C. REQUIREMENTS

  1. Notarized Special Power of Attorney (SPA)/

Written authorization from the property owner/

2. Valid ID of owner and representative

  • If broker – present PRC ID
  • If salesperson – accreditation certificate from PRC (as per RA 9646)

3. Latest Tax Receipt

D. FEES

CTCTD Php 50.00 per copy
CNI Php 100.00 per copy

E. AVAILABILITY OF THE SERVICE

MONDAY TO FRIDAY

8:00 am to 5:00pm

NO NOON BREAK

F. HOW TO AVAIL OF THE SERVICE

Step Applicant / client Service provider Duration of activity Person in charge Fees and charges Forms
1 Submit required documents Verify documents 2 mins. Municipal Assessor/Clerk None None
2 Secure Action Slip / Order of payment Issue order of payment and action slip   2 mins.   Clerk   None None
3 Pay Processing Fee Accept payment and Issue Official Receipt 5 mins. Revenue Collection Clerk (MTO) CTCTD- Php 50.00 CNI- Php100.00 None
4 Present Official Receipt -Prepare Tax Declaration (TD) / Certificate of Non-Improvement (CNI)   -Record O.R. Number   5 mins.   Clerk and Municipal Assessor None FAAS
5 Claim documents Check and release documents 3 mins. Clerk  and Municipal Assessor None None
End of Transaction : 17 minutes

OFFICE OF THE MUNICIPAL PLANNING & DEVELOPMENT COORDINATOR

I. ISSUANCE OF LOCATIONAL CLEARANCE

A. ABOUT THE SERVICE

An enterprise and private person constructing a new building or applying for expansion/renovation/alteration is required to secure a Locational/Zoning Clearance at the Municipal Planning & Development Coordinator’s Office prior to the application for Building Permit. This should be done before the start of construction to ensure that the building/business is allowed in the chosen location in conformity with the Comprehensive Land Use Plan and Zoning Ordinance of the municipality.

B. WHO CAN AVAIL OF THE SERVICE?

A resident of Moncada, whether natural or juridical, with lot/property, within the municipality and have the intention to apply for Building Permit.

C. REQUIREMENTS

-Tax declaration

-Vicinity Map

-Bill of Materials

D. FEES

HLURB 2013 Schedule of Fees

E. AVAILABILITY OF THE SERVICE

MONDAY TO FRIDAY

8:00 am to 5:00pm

NO NOON BREAK

F. HOW TO AVAIL OF THE SERVICE

Step Applicant/Clients Service Provider Duration of Activity Person In-Charge Charges Forms
1 Submit requirements and accomplished Application Form Review submitted documents and application form; Evaluate and assess corresponding fees 9 minutes Clerk None Application Form for Locational Clearance
2 Pay fees Accept payment and issue OR 5 Minutes Treasurer’s Office Clerk None Accountable Form 51-C
3 Present Official Receipt Prepare Zoning Clearance 5 minutes Clerk None None
4 Claim Locational Clearance Issue Z.C. 1 Minute MZA None None
End of transaction : 20 minutes

MUNICIPAL AGRICULTURE OFFICE

I. DISTRIBUTION OF CERTIFIED SEEDS

A. ABOUT THE SERVICE

To help farmers to recover from their losses and encourage them to use and practice new variety of seeds, the department of Agriculture distributes Certified Seeds.

B. WHO MAY AVAIL

All farmers recorded in the masterlist filed by the Agricultural Extension Worker in every barangay.

C. REQUIREMENTS

  1. Personal Appearance
  2. Identification/Verification/Validation on the Masterlist of Farmers
  3. Authorization letter from farmers recipient (for representative)

D. FEES

None

E. AVAILABILITY OF THE SERVICE

MONDAY TO FRIDAY

8:00 am to 5:00pm

NO NOON BREAK

F. HOW TO AVAIL THE SERVICE

Step Applicant/ client Service provider Duration of activity Person in charge Fees/ charges Forms
1 Request Technical Assistance & provide information needed Search & verify the given information in the masterlist and provide a piece of paper duly signed by the AEW as a proof that the farmer is qualified to avail certified seeds 2 minutes AEWs None None
2 Claim requested seeds Verify piece of paper presented & release certified seeds 1 minute AEWs none none
End of Transaction: 3 minutes

MUNICIPAL SOCIAL WELFARE & DEVELOPMENT OFFICE

I. SECURING CERTIFICATE OF INDIGENCY

A. ABOUT THE SERVICE

Certificate of Indigency is a certification issued by the Municipal Social Welfare and Development Office certifying that the said client/applicant belongs to the indigent families in their barangay as certified by their barangay captains.

B. REQUIREMENTS

Barangay Certification issued by the Barangay Captains

C. FEES

None required

D. AVAILABILITY OF THE SERVICE

From Monday to Friday, 8:00 am to 5:00 pm

E. HOW TO AVAIL OF THE SERVICE

Step Applicant/ client Service provider Duration of activity Person in charge Fees/ charges Forms
1 Submit Certificate of Indigency from barangay Accept and interview the client   3 minutes Admin Asst. I/Clerk None None
2 Wait for data encoding Encode data of the applicant  and prepare Cert of Indigency 1 minute Admin Asst. I/Clerk None None
3 Claim C.I Release Certificate of Indigency 1 minute Admin Asst. I/Clerk None None
End of transaction: 5  minutes

II. SECURING A SOCIAL CASE STUDY REPORT

A. ABOUT THE SERVICE

 Social Case Study Report – it is a referral letter or a case study (prepared by the MSWDO or a social worker) for the concerned agencies like PCSO, Hospitals and referrals of clients to other service providers of other agencies concerned

B. REQUIREMENTS

Certificate of Indigency, Medical Abstract, Referral from the Hospital

C. FEES

None required

D. AVAILABILITY OF THE SERVICE

From Monday to Friday, 8:00 am to 5:00 pm

F. HOW TO AVAIL OF THE SERVICE

Step Applicant/ client Service provider Duration of activity Person in charge Fees/ charges Forms
1 Submit medical abstract and endorsement letter from the hospital   Accept and check the requirements 2 mins. MSWDO/ Admin. Asst.1 None None
2 Give needed information Interview the client 5 mins. MSWDO/Admin. Asst.1 None None
3 Wait for data encoding Encode data of the client and prepare Social Case Study Report 10 mins. MSWDO/ Admin. Asst.1 None None
4 Claim SCSR Release SCSR signed by MSWDO 2 mins. MSWDO/ Admin Asst.1 None None
End of Transaction: 19 minutes

III. SECURING OF PERSON WITH DISABILITY I.D. AND PURCHASE BOOKLET

A. ABOUT THE SERVICE

Persons with Disabilities are those suffering from restriction of different abilities, as a result of a mental, physical or sensory impairment, to perform an activity in the manner or within the range considered normal for a human being

B. REQUIREMENTS

Accomplished Membership Form

2 pcs – 1 x 1 ID Picture

C. FEES

Php 20.00 for New Member

D. AVAILABILITY OF THE SERVICE

From Monday- Friday, 8:00 am to 5:00 pm

E. HOW TO AVAIL OF THE SERVICE

Step Applicant/ client Service provider Duration of activity Person in charge Fees/ charges Forms
1 Submit Medical certificate and 2 pcs (1×1 picture) Accept and check the requirements. 2 mins. MSWD Clerk None None
2 Give needed information Interview the client to fill out the form and type id. 4 mins. MSWD Clerk None PWD Registry Form
3 Check the ID and sign. Laminate and issue PWD ID and purchase booklet. 3 mins. MSWD Clerk Php 20.00 None
End of transaction: 9 minutes

IV. SECURING SENIOR CITIZENS I.D.

A. ABOUT THE SERVICE

Senior Citizen shall mean any resident citizen of the Philippines and at least 60 years of age and above

The grant of 20% discount from all the establishments relative to the utilization of services in hotels, restaurants and recreation centers and purchase of medicines in all establishments for the exclusive use or enjoyment of Senior Citizens, including funeral and burials services for the death of Senior Citizens.

B. REQUIREMENTS

Accomplished Membership Form

  • pcs – 1 x 1 ID Picture
  • – 2 x 2 ID Picture

C. FEES

Php 20.00 for new member

Php 170.00 payment for Lost ID (should be paid in the Municipal Treasury and present the Official Receipt to MSWD Office.)

D. AVAILABILITY OF THE SERVICE

From Monday to Friday

8:00 am to 5:00 pm

E. HOW TO AVAIL OF THE SERVICE

Step Applicant/ client Service provider Duration of activity Person in charge Fees/ charges Forms
1 Submit duly accomplished CTC and 2 pcs (1×1 picture) Accept and check the requirements. 2 minutes SC Clerk None None
2 Give needed information Interview the client to fill out the form. Encode & Print ID 5 minutes SC Clerk None Registration Form for Senior
3 Check the id and sign. Issue and release of SC ID. 1 minute SC Clerk Php 20.00 None
End of transaction : 8 minutes

V.SECURING SOLO PARENTS I.D.

A. ABOUT THE SERVICE

Solo Parents refer to counseling service to Solo Parents to help them resolve conflict and depression brought about by the loss or absence of their spouses either by abandonment, separation, divorce, death or overseas employment.

B. REQUIREMENTS

Barangay Certificate issued by the Barangay Captains

  • pcs 1 x 1 ID picture

C. FEES

Php 20.00

D. AVAILABILITY OF THE SERVICE

From Monday to Friday, 8:00 am to 5:00 pm

E. HOW TO AVAIL OF THE SERVICE

Step Applicant/ client Service provider Duration of activity Person in charge Fees/ charges Forms
1 Submit certification from barangay and 2 pcs (1×1 picture) Accept and check the requirements. 2 minutes MSWD Clerk None None
2 Give needed information Interview the client to fill out the form and type ID. 5 minutes MSWD Clerk None Application Form for Solo-Parents
3 Check the ID and sign. Laminate and issue SC ID. 3 minutes MSWD Clerk Php 20.00 None
End of transaction :10 minutes

 VI. SECURING PRE-MARRIAGE COUNSELING CERTIFICATE

A. ABOUT THE SERVICE

Pre-marriage counseling is a one day orientation and counseling to would-be couples on Responsible Parenthood and Family Planning. This is a Presidential Decree No. 965 as a pre-requisite for securing the marriage license of the couple.

B. REQUIREMENTS

Notice and application of Marriage License issued by the Local Civil Registrar

C. FEES

None required

D. AVAILABILITY OF THE SERVICE

Every Wednesday (only) from 8:00 am to 12:00 pm

E. HOW TO AVAIL OF THE SERVICE

Step Applicant/ client Service provider Duration of activity Person in charge Fees/ charges Forms
1 Request for Pre-Marriage Counseling and provide information Check the data given 5 minutes MSWDO Admin.Asst.1 None None
2 Attend Pre-Marriage Counseling Conduct Pre-marriage Counseling 3 hours MSWDO Admin.Asst.1 None None
3 Wait for data encoding Type the PMC Certificate signed by MSWDO 3 minutes MSWD Clerk None None
4 Check and Claim the PMC Certificate Issue PMC Certificate 2 minutes MSWDO Admin. Asst. I None PMC Certificate
End of Transaction:3 hours and 10 minutes

MAYOR'S OFFICE

I. ISSUANCE OF MAYOR’S CLEARANCE

A. ABOUT THE SERVICE

Mayor’s Clearance is issued to the grantee upon his/her verbal request for clearance purposes.

B. WHO CAN AVAIL THE SERVICE

Any individual who has no criminal records or case pending before the Barangay Captain, Municipal Judge, and Station Commander of this town.

C. REQUIREMENTS

    1. Barangay Clearance
    2. Municipal Trial Court Clearance
    3. Police Clearance
  1. Community Tax Certificate

D. FEES

Php 100.00

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 A.M to 5:00 P.M.

NO NOON BREAK

F. HOW TO AVAIL THE SERVICE

Step Applicant/client Service provider Duration of activity Person in charge Fees FORMS
1 Submit required documents Verify requirements 1 min Administrative Officer 1 /Clerk None Not Specified
2. Pay fees Accept payment and issue official receipt 5 mins. Revenue Collection Clerk Php 100.00     None
3. Present official receipt Prepare Clearance 3 mins. Administrative Officer 1 /Clerk and Municipal Mayor None     None
4. Accept Clearance Release Clearance 1 min Administrative Officer 1 /Clerk None   None
End of Transaction : 10 minutes

II. ISSUANCE OF MAYOR’S PERMIT TO HOLD A DANCE PARTY

A. ABOUT THE SERVICE

Mayor’s Permit to Hold a Dance Party is granted to the person or party for the occasion/affair or celebration, on the date, time and place.

B. WHO CAN AVAIL THE SERVICE

Person or Party hosting the affair/occasion

C. REQUIREMENTS

    1. Business Permit of Sound  System

D. FEES

Php 150.00

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 A.M to 5:00 P.M.

NO NOON BREAK

F. HOW TO AVAIL THE SERVICE

Step Applicant/client Service provider Duration of activity Person in charge Fees Forms
1 Request for Permit and submit requirements Verify requirements 1 min Administrative Officer 1 /Clerk None Not specified
2. Pay fees Accept payment and issue official receipt 5 mins. Revenue collection Clerk Php 150.00   None
3. Present Official Receipt Prepare Permit 3 mins. Administrative Officer 1 /Clerk and Municipal Mayor None None
4. Accept Clearance Release Permit 1 min Administrative Officer 1 /Clerk None None
End of Transaction: 10 minutes

 III. ISSUANCE OF MAYOR’S PERMIT TO USE THE PUBLIC PLAZA

A. ABOUT THE SERVICE

Mayor’s Permit to Use the Public Plaza is granted to the person or party for the occasion/affair or celebration.

B. WHO CAN AVAIL THE SERVICE

Person or Party hosting the affair/occasion

C. REQUIREMENTS

– Business Permit of Sound System

D. FEES

 Day Time (8:00 AM – 5:00 PM)  — Php 5,000.00

Minimum of                                             2,500.00

Night Time (6:00 PM – 2:00 AM) – Php 7,000.00

Minimum of                                              3,500.00

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 A.M to 5:00 P.M.

NO NOON BREAK

F. HOW TO AVAIL THE SERVICE?

Step Applicant/client Service provider Duration of activity Person in charge Fees Form
1 Written Request for  Permit/submit requirements Verify requirements 1 min Administrative Officer 1 /Clerk None None
2 Pay fees Accept payment and issue official receipt 5 mins Revenue Collection Clerk Day Time (8:00 AM-5:00 PM)-Php 5,000.00 Minimum of Php 2,500.00 Night Time (6:00 PM – 2:00 AM) – Php 7,000.00 Minimum of           Php 3,500.00 None
3 Present official receipt Prepare Permit 3 mins Administrative Officer 1 /Clerk and Municipal Mayor None None
4 Accept Mayor’s Permit Release Permit 1 min Administrative Officer 1 /Clerk None None
End of Transaction: 10 minutes

 IV. ISSUANCE OF MAYOR’S PERMIT FOR THE RENTAL OF AUDITORIUM CAFÉ

A. ABOUT THE SERVICE

Issuance of Mayor’s Permit for the Rental of Auditorium Café to the person or party hosting the occasion/affair or celebration.

B. WHO CAN AVAIL THE SERVICE

Person or Party hosting the affair/occasion

C. REQUIREMENTS

None

D. FEES

Day Time (8:00 AM-5:00 PM) Extension Night Time (6:00 PM-12 Midnight) Extension
Audi Café 1 3,000.00/6 hours 500.00/hour 5,000.00/6 hours 800.00/hour
Audi Café 2 3,000.00/6 hours 500.00/hour 5,000.00/6 hours 800.00/hour
Audi Café 1 & 2 6,000.00/6 hours 1,000.00/hour 10,000.00/6 hours 1,600.00/hour

F. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 A.M to 5:00 P.M.

NO NOON BREAK

H. HOW TO AVAIL THE SERVICE?

Step Applicant/client Service provider Duration of activity Person in charge Fees Form
1 Written Request for  Permit Verify Written Request 1 min Administrative Officer 1 /Clerk None None
2 Pay fees Accept payment and issue Official Receipt 5 mins Revenue Collection Clerk Day Time (8:00 AM-5:00 PM)-Php 3,000.00/6 hrs Extension – 500.00/hr Night Time (6:00 PM – 12 Midnight) – Php 5,000.00/6 hrs. Extension – 800.00/hr None
3 Present Official Receipt Prepare Permit 3 mins Administrative Officer 1 /Clerk and Municipal Mayor None None
4 Accept Mayor’s Permit Release Permit 1 min Administrative Officer 1 /Clerk None None
End of Transaction: 10 minutes

V. ISSUANCE OF MAYOR’S PERMIT FOR THE RENTAL OF SOUND SYSTEM

A. ABOUT THE SERVICE

Mayor’s Permit for the Rental of Sound System is granted to the person or party hosting the occasion/affair or celebration.

B. WHO CAN AVAIL THE SERVICE

Person or Party hosting the affair/occasion

C. REQUIREMENTS

None

D. FEES

Day Time (8:00 AM – 5:00 PM)              —         Php 3,500.00

Half Day (8:00 AM-12 NOON)                —         Php 2,000.00

                (1:00 PM-6:00 PM)                  —         Php 2,000.00

Night Time (6:00 PM – 12 Midnight)      –          Php 3,500.00

Variety Show/Disco (w/ lights & accessories)     Php 4,500.00

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 A.M to 5:00 P.M.

NO NOON BREAK

F. HOW TO AVAIL THE SERVICE?

Step Applicant/client Service provider Duration of activity Person in charge Fees Form
1 Written Request for  Permit Verify Written Request 1 min Administrative Officer 1 /Clerk None None
2 Pay fees Accept payment and issue Official Receipt 5 mins Revenue Collection Clerk *Day Time (8:00 AM-5:00 PM)-Php 3,500.00 *Half Day  (8:00 AM-12 NOON) – Php 2,000.00 *(1:00 PM-6:00 PM)–   Php 2,000.00 *Night Time (6:00 PM – 12 Midnight) Php 3,500.00 *Variety Show/Disco (w/ lights & accessories)-Php 4,500.00   None
3 Present Official Receipt Prepare Permit 3 mins Administrative Officer 1 /Clerk and Municipal Mayor None None
4 Accept Mayor’s Permit Release Permit 1 min Administrative Officer 1 /Clerk None None
End of Transaction: 10 minutes

VI. PREPARATION OF AFFIDAVITS

A. ABOUT THE SERVICE

Issued to the person or party upon verbal request.

B. WHO CAN AVAIL THE SERVICE

Person or Party requesting.

C. REQUIREMENTS

– 2 disinterested person (witnesses)

– Community Tax Certificate of Witnesses and or Affiants

D. FEES

Php 100.00 for Late

Php 240.00 for Late Illegitimate

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 A.M to 5:00 P.M.

NO NOON BREAK

F. HOW TO AVAIL THE SERVICE?

Step Applicant/client Service provider Duration of activity Person in charge Fees Forms
1. Request Needed Affidavit and submit requirements Verify requirements 1 min Administrative Officer 1 /Clerk None None
2. Pay fees to Treasury Office Accept payment and issue official receipt 5 mins Revenue Collection Clerk Php 100.00/ Php 240.00 None
3. Present Official Receipt Prepare needed affidavit 4 mins Administrative Officer 1 /Clerk and Municipal Mayor None None
4. Accept Affidavit Release Permit 1 min Administrative Officer 1 /Clerk None None
End of Transaction: 11 minutes

VII. FILING, HANDLING AND RESPONSE TO QUERIES/COMPLAINTS AND FEEDBACKS

A. ABOUT THE SERVICE

 In order to deliver professionalism, transparency and accountability, a Public Assistance Center/Desk (PACD) is manned by an employee knowledgeable on the frontline services, consultation and advices. Likewise, the person-in-charge is the one to receive queries and filed complaints in the form of short message service or other mechanisms by which clients can adequately express their complaints, suggestions or comments.

B. WHO CAN AVAIL THE SERVICE

Any Concerned Person/Citizen.

C. REQUIREMENTS

  1. Walk-in Complaint
  • Poperly Filled-out Complaint Form
  1. Suggestion Box
  • Poperly Filled-out Complaint Form, dropped from the suggestion box.

D. FEES

None

E. AVAILABILITY OF THE SERVICE

Monday to Friday

8:00 A.M to 5:00 P.M.

NO NOON BREAK

F. HOW TO AVAIL THE SERVICE

  1. WALK-IN COMPLAINTS
Step Applicant/client Service provider Duration of activity Person in charge Fees Forms
1. Secures, fills-up form properly and submit to the the PACD.   *Summarizes complaints, analyze and take appropriate action.   *Informs the client of the actions taken through letter or sms message.   *If not within the level of authority, endorses summary of complaints/feedbacks to the Dept. Head concerned.   480 mins Dept. Head/ Designated Personnel None Form 1- For Commendation   Form 2- For Request for Assistance   Form 3- For Complaint   Form 4- For Suggestion
End of Transaction: 480 minutes
  1. COMPLAINTS FROM SUGGESTION BOX
Step Applicant/client Service provider Duration of activity Person in charge Fees Forms
1. Secures, fills-up properly the form provided near the suggestion box at the PACD & drops the same.   *Summarizes complaints, analyze and take appropriate action.   *Informs the client of the actions taken through letter or sms message.   *If not within the level of authority, endorses summary of complaints/feedbacks to the Dept. Head concerned.   480 mins Dept. Head/ Designated Personnel None Form 1- For Commendation   Form 2- For Request for Assistance   Form 3- For Complaint   Form 4- For Suggestion
End of Transaction: 480 minutes

Front Line

Taxes and Fees